IT Help & How-to

Topic outline

• General
  

  General

  IT Help & How-to

  Our Helpdesk and IT Offices are located in the Administration Building.

  7:00 AM - 4:00 PM

  We offer three different ways in which you can submit a technical support request. We offer on-site, remote and phone support. Feel free to contact us with any questions you may have pertaining to our district's technology.

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  1. Click HelpDesk to visit our HelpDesk site, you will need to login with your Dallastown username and password
     • This site allows you to enter and track support request
     • There is also a link to this site under DASD Links in Internet Explorer
  2. Email HelpDesk@dallastown.net
  3. Call extension 4100
      

  • News forum
• Topic 1
  

  Topic 1

  Resources

  • Voicemail User Guide File
• Topic 2
  

  Topic 2

  IT Instructional Videos

  • 1.) ESchool Access File
  • 2.) Eschool Prefrences and Theme Settings File
  • 3.) Excel - Formatting a Cell.flv File
  • 4.) Excel VLOOKUP File
  • 5.) Excel VLookup File
  • 9.) HAC.flv File
  • 11.) IS - Laptop and Document Camera Hookup File
  • 12.) Install Camtasisa Relay File
  • 19.) Change Login Password File
  • 20.) Changing Voicemail Password File
  • 24.) Contacting Support File
  • 28.) Create a Secure Password File
  • 29.) Create a Shortcut File
  • 30.) Creating a CD File
  • 33.) Printing Report Cards from ESchool File
  • 34.) Reconnecting an AirSlate File
  • 41.) TAC - Attendance File
  • 42.) TAC - Copy Assignments from Class to Class File
  • 43.) TAC - Copy Last Year Assignments File
  • 44.) TAC - Emailing Students File
  • 45.) TAC Attendance File
  • 46.) TAC Extra Credit.wmv File
  • 47.) TAC Uploading Standards and Competencies Grades File
  • 48.) TAC- Printing and Viewing Report Cards File
  • 51.) Upload Video to Moodle File
  • 64.) Adminserv OCR File
  • 67.) Build Student Compentency File