IT Help & How-to

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• Select section General

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  General

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  IT Help & How-to

  Our Helpdesk and IT Offices are located in the Administration Building.

  7:00 AM - 4:00 PM

  We offer three different ways in which you can submit a technical support request. We offer on-site, remote and phone support. Feel free to contact us with any questions you may have pertaining to our district's technology.

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  1. Click HelpDesk to visit our HelpDesk site, you will need to login with your Dallastown username and password
     • This site allows you to enter and track support request
     • There is also a link to this site under DASD Links in Internet Explorer
  2. Email HelpDesk@dallastown.net
  3. Call extension 4100
      

  • Select activity News forum

    

    News forum
• Select section Topic 1

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  Topic 1

  Resources

  • Select activity Voicemail User Guide

    

    Voicemail User Guide File
• Select section Topic 2

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  Topic 2

  IT Instructional Videos

  • Select activity 1.) ESchool Access

    

    1.) ESchool Access File
  • Select activity 2.) Eschool Prefrences and Theme Settings

    

    2.) Eschool Prefrences and Theme Settings File
  • Select activity 3.) Excel - Formatting a Cell.flv

    

    3.) Excel - Formatting a Cell.flv File
  • Select activity 4.) Excel VLOOKUP

    

    4.) Excel VLOOKUP File
  • Select activity 5.) Excel VLookup

    

    5.) Excel VLookup File
  • Select activity 9.) HAC.flv

    

    9.) HAC.flv File
  • Select activity 11.) IS - Laptop and Document Camera Hookup

    

    11.) IS - Laptop and Document Camera Hookup File
  • Select activity 12.) Install Camtasisa Relay

    

    12.) Install Camtasisa Relay File
  • Select activity 19.) Change Login Password

    

    19.) Change Login Password File
  • Select activity 20.) Changing Voicemail Password

    

    20.) Changing Voicemail Password File
  • Select activity 24.) Contacting Support

    

    24.) Contacting Support File
  • Select activity 28.) Create a Secure Password

    

    28.) Create a Secure Password File
  • Select activity 29.) Create a Shortcut

    

    29.) Create a Shortcut File
  • Select activity 30.) Creating a CD

    

    30.) Creating a CD File
  • Select activity 33.) Printing Report Cards from ESchool

    

    33.) Printing Report Cards from ESchool File
  • Select activity 34.) Reconnecting an AirSlate

    

    34.) Reconnecting an AirSlate File
  • Select activity 41.) TAC - Attendance

    

    41.) TAC - Attendance File
  • Select activity 42.) TAC - Copy Assignments from Class to Class

    

    42.) TAC - Copy Assignments from Class to Class File
  • Select activity 43.) TAC - Copy Last Year Assignments

    

    43.) TAC - Copy Last Year Assignments File
  • Select activity 44.) TAC - Emailing Students

    

    44.) TAC - Emailing Students File
  • Select activity 45.) TAC Attendance

    

    45.) TAC Attendance File
  • Select activity 46.) TAC Extra Credit.wmv

    

    46.) TAC Extra Credit.wmv File
  • Select activity 47.) TAC Uploading Standards and Competencies Grades

    

    47.) TAC Uploading Standards and Competencies Grades File
  • Select activity 48.) TAC- Printing and Viewing Report Cards

    

    48.) TAC- Printing and Viewing Report Cards File
  • Select activity 51.) Upload Video to Moodle

    

    51.) Upload Video to Moodle File
  • Select activity 64.) Adminserv OCR

    

    64.) Adminserv OCR File
  • Select activity 67.) Build Student Compentency

    

    67.) Build Student Compentency File